The Bespoke Process

• Contact Lifted via email to set up your initial consultation. *Please note, due to Covid 19 we have suspended in-studio consultations until further notice*

• If you have your outfit and accessories please bring them with you to your first appointment or video consultation so that we can match colors, textures, and styles. 

• During your appointment or video consultation we will discuss your style preferences, test shapes, measure your head size for an accurate fit, and review potential material and trimming choices to arrive at your custom design.

• Once a design has been chosen you will receive your quote, via email, to review. A non-refundable deposit of 50% of the total quote will be due prior to materials being ordered.

• Please allow three weeks from the arrival of materials for your headwear to be ready for your first fitting or video consultation. 

• During your first fitting or video, consultation adjustments can be made to the shape, size, head fit, etc. Trimming placement choices will be made at this time and your final fitting appointment will be scheduled. *Structural changes made after this may be subject to an additional fee.*

• During your final fitting or video consultation, the look and feel of your headwear will be assessed and minor alterations to trim placement may be made at that time. A pickup or shipping date will be scheduled  *Extensive reworkings of trim may be subject to an additional fee.*

• Final payment will be due prior to shipping, local pickup, or delivery.*