SHIPPING POLICY 

Got an eye on something and wondering when it could arrive on your doorstep? Already placed an order and dying to know how soon you’ll be able to unbox it? We want to get it in your hands and closet as fast as possible! Here’s what you can expect once you’ve placed your order.

 

Once your purchase is complete and payment has been successfully processed, your order immediately enters our system. Within (2-3 business days), our amazing processing team will hand pack your order and get it ready for shipment. Once it’s all packed up and ready to go, your order will be sent.

 

Standard shipping is generally the default and will be automatically selected as your shipping method unless you select a different option before completing your purchase. You’ll have the option to choose between (standard, 2-day, and overnight). 

 

If you select overnight shipping, your order will ship out the by the next business day. Processing times and carrier delivery estimates are on business days and do not include weekends or major holidays.

 

For custom-made items, our team will communicate when your order can be completed before it is shipped out. 

 

If you need your order by a specific date, please contact us! Our team is always ready to assist in helping you decide which shipping option is best for you.

 

Please understand that we cannot be held responsible for packages that show they were delivered by the carrier but cannot be located at your residence. Please contact your local carrier store to investigate the situation if this occurs. If a package is undeliverable and returned to us, we will contact you immediately to determine the correct address, but please note that you will be responsible for the additional shipping charges. 

 

Your address must be verified in our system before we can ship it. To prevent delays, be sure to double-check your address and street designations before completing your order (i.e., NW/NE/SW/SE, apartment number, etc.). If the address does not authenticate in our system, we will contact you within (2-3 business days) for the correct address; please be aware that this will delay your shipment.

 

HOLIDAYS/PEAK PERIODS/SALES

Due to the high influx of orders received during peak times, orders may experience delays in processing. Please allow us (4-5) business days to process your order during these times. Carriers may experience delays in delivery during peak shipping periods.

 

TRACKING INFORMATION

Once your order has been shipped, you will receive an email notification containing your tracking information. Please allow 1-4 business days for your tracking information to update. If the shipment seems to be taking longer than it reasonably should, please contact your local UPS regarding your order. 

 

INTERNATIONAL SHIPPING

At this time, we, unfortunately, cannot ship internationally! We apologize for any inconvenience.

 

RETURN POLICY

Due to the nature of custom products, unfortunately, we cannot accept returns. We do our best to make sure our products arrive at you in the excellent condition you’re expecting; if your order arrives damaged, please contact us immediately! 

 

If you’re concerned about sizing, please don’t hesitate to contact us before purchasing. Our team is happy to assist you in determining the right size to order!